Memo and Flowchart Essay Example | Topics and Well Written Essays - 1500 words

Memo and Flowchart - Essay Example Mchane and Travaglione explain that good communication enure individual know what i expected of them and it galvanie coordination within the organiation. The root of a large number of organiational problem i poor communication. Thi eay will give an indication of what tyle of communication were involved in my previou line of employment with Woolworth Limited. How everyday communication uch a word, voice, tone, geture phyical action and the like took place with fellow employee baed on the model preented by Gamble and Gamble. To be a effective a I could, verbal communication wa one of, if not, the mot important apect when communicating with employee. A a manager it wa imperative to overcome communication barrier before approaching an employee. Thee barrier may have been diadvantage of verbally communicating, uch a noie, hearay, choice of word, aumption and tereotyping, which could all contribute to miundertanding. I felt it to be my duty to recognie any of thee barrier and enure that they were not included in the communication proce. For example, if it required me to talk to an employee about hi/her performance, it wa imperative that they had my 100% attention and the chance of ditraction wa zero. In an environment where there maybe five employee at one tore, it wa crucial to be aware of what wa aid about employee around other employee or co-worker, which could have had repercuion at later tage. I learnt from early on, an employee will not hear what you have to ay, poitive or contructive, if they have heard that you have been talking to other about them. They would have already began to get defenive and think of what they need to ay to get their point acro while I wa trying to make mine. Another apect of verbal communication i written tatement. In my workplace, thi included memorandum, bulletin, flyer, report, letter, faxe and e-mail. Mchane and Travaglione decribe written, verbal, or electronic method a, at time, imperonal, but fat and effective. Written communication i very often the mot uitable and clearet mean of communication. A a manager at BW, written communication may be the mot uitable when trying to communicate organiational goal, objective, target, value and o on. In an indutry where the encouragement of policie, procedure and practice are central to improvement, written communication i often the bet way to demontrate thi. That i not to ay interperonal connection within BW wa are non-exitent, becaue that i by no mean the cae. Developing a trut relationhip between manager and employee make it eaier to reach the goal of ucceful communication. Effective communication i built and utained on the trut between manager and employee. 'Doing what i right' and having employee follow thi principle alo require initiating and utaining mutually truting relationhip . Gamble define litening a a deliberate proce through which we eek to undertand and retain aural timuli. It depend on a complex et of kill